Hi there! - This is a private sale so there is no return or exchange. Please read the description, look at the photos, ask questions, and read my reviews to help you decide - That being said, if there is a problem after purchase we can definitely discuss a solution - Shipping: + I am based in Berlin, Germany and prefer to ship within the EU + Shipping in Germany is around €6-10 + Within EU is €10-20 + Outside of the EU with tracking is quite expensive (around €20-50 depends on the size). But please still ask if you're interested. I will only ship with tracking. - After the package is sent out, I am no longer responsible for it (I will of course still send you the tracking number, help you track down lost packages,...I just can't take responsibility that it's lost) - I live in a smoking household that sometimes has dogs and cats