Hello there! I do not accept returns, unfortunately. I only accept Paypal. Please ask any questions as they occur to you before bidding to avoid confusion. I will only ship to the address associated with your paypal account! My home is pet and smoke free. Please pay invoice as soon as you can, within 2 or 3 days of winning the auction, unless other arrangements have been made. Requests for payment plans definitely considered; preferred over a period of max 30 days, and requires a 20% non-refundable deposit. Serious buyers only, please ^-^ I ship every weekday, and will PM you the tracking number! Woohoo~ I am not responsible if the package gets lost or stolen, so I only ship tracked and insured to be safe!