• I check my items thoroughly before listing and shipping, so unless you have uncut video record starting from the moment you receive the package and showing there was a flaw I’ve actually missed, I don’t do refunds. • Once the package is shipped out I take no responsibility (but I’m willing to assist if an issue arises). • some items will be shipped from China some from Europe, so if u wish to combine shipping please ask • I’m familiar with EU customs regulations and am happy to assist you with declaring and choosing the best route • the shipping quote covers the shipping route of my choosing (tracked! Don’t worry), if you wish for a different carrier please ask me for options • willing to give discounts if you buy more than one item • for measurements please check lolibrary (link usually included) ❤️❤️❤️