All sales are final. I am not responsible for what happens to the package once it leaves my care. If your package is lost or damaged, you must work it out with the shipping service. I only accept PayPal. I will not ship to an address that is not listed the PayPall address. My home is smoke free. I live with a dog, but she does not get onto the level of the house that holds my closet. There was previously a cat living in the house, but he did not get into the level of the house that holds my closet. If you are highly allergic to animals please be aware. All damages I’m aware of are put into the listing but things can be missed. If you feel I have failed to mention a defect or damage please reach out to me before providing negative feedback. I do not accept payment plans. Please pay for purchases within 72 hours.