I will not typically do returns or refunds. You may open a case on PayPal if you feel I have mislead you (please contact me first). However, I try to photograph everything to the best of my ability and do not intentionally hide any flaws and do my best to represent the product. Failure to pay within around 24 hours of invoice receipt without prior notice will result in no sale and negative feedback. I will send a reminder after a day. Message me with questions before committing to buy if you have any. My prices include shipping and packaging and fees so if multiple listings are purchased I will lower the price altogether accordingly. This will be done automatically. I can do a payment plan for sales over $150 (including shipping) - the way I do this is send an invoice for the full amount but you pay on the invoice until it's fully paid (this is a setting in PayPal many people don't know about I guess). You will be required to pay a nonrefundable deposit (1/3 of the price) at that time. Time limit to pay the rest is typically going to be 4 weeks max but we can talk it out if you need more time. I live with 2 cats and a dog. The dog is never near my clothes except when I wear them but there is for sure cat hair on my clothes even if I try to remove it. I do my best to get rid of the fur and lint roll before shipment, but be aware of this upon purchase. Items are washed with normal wear. I wash according to label directions which may be only hand washing or spot cleaning. I will never list a heavily soiled item that has not been professionally cleaned. Things that were not worn by me were not washed by me. No shipping outside of USA (sorry). This includes Canada. Prices include US shipping unless otherwise noted. I really try to ship next day after payment received or within 3 days max, but weekends I usually just wait til Monday.