GENERAL: sorry, but i do not do returns or refunds unless something is terribly wrong. always feel free to contact me about your purchase! please make sure you're 100% sure you'd like to purchase something from me before clicking the buy link! never be afraid to contact me with questions or concerns! i'm happy to help you out :3 need more photos or specific proof that i own the item? let me know! PAYMENT PLANS: i am not doing payment plans at this time. sorry! SHIPPING: i try to get packages out 1-2 days after i receive payment on paypal for united states buyers: items will be shipped priority mail if they are larger, first class if they are smaller. international shipping will be at buyer's discretion and in a parcel that fits the item perfectly so that shipping isn't too much of a burden. i'll be sure to include tracking whenever possible! once the package leaves my hands, i am not responsible for it, but i will help you try and track it down if it gets lost! please send me a message if this is the case. PAYING: please pay your invoice within 48 hours of receiving it. non-payment with no communication will result in negative feedback and the item being relisted. message me if you're having issues for any reason! i am 100% down for talking things out and helping you to the best of my ability, so please don't ever be afraid to contact me <3 ALLERGIES: all items come from a smoke and vape-free home. do be aware that i have one kitty and one parrot at home. they are not allowed near my closet or where i store clothes, but please do be aware of this in case you have sensitive allergies! i'll inspect all items and try to remove as much as i can if i find pet hair on them. FEEDBACK: i leave buyer feedback as soon as payment is fully received. i leave seller feedback as soon as i receive the package in the mail. please leave me feedback in return when you can! ^-^