NO RETURNS or REFUNDS, I will provide as many pictures as you would like before shipping. I try my best to check and clean the item before shipped out, but please understand second-hand items might have hard-to-notice flaws. I am not responsible for the package once it sent out. I use Canada post for shipment. I normally declare 100cad for over 100cad item. Tracked packages normally come with a standard 100cad insurance. I have a cat at home.