I ship from the Eastern US, using USPS. All shipping is done through priority shipping with tracking numbers. I am not responsible for any damage done during the shipping process. Any creases/folds/etc in the dresses are due to shipping. All sales are final. Payments for completed auctions must be received after the seventh day. All payment plans require a deposit (that will be listed in the description for each dress) and the payment plan must be adhered to. Not all dresses I sell will offer payment plans. I ship from a smoke-free house. I share my home with a cat; though he is not allowed near my wardrobe, there is always the chance of stray fur.