I ship items within 2 business days. All items are shipped with Canada Post. The estimate for delivery is usually 20 business days. Due to high international shipping costs, I can only ship to the following countries/regions: Canada United States of America European Union countries, except Italy United Kingdom Australia New Zealand Shipping fees to Canada and the United States have tracking covered, but it will cost extra to track packages sent outside of these areas. Total shipping costs can be reduced if you purchase multiple small and light items, such as cutsews, blouses, and small accessories. No returns. Please ask for pictures if you need to confirm item condition before buying.