- Please message me only in English. I could not answer messages in other languages. - No-smoking home. Cat/dog free. - Extra pictures of the actual dress could be sent to you depending on your specific requirements AFTER PURCHASE. - Ship from Germany. Can ship within EU region, UK & Switzerland. Please contact me for the current shipping cost. I could only use the DHL shipping service. For safety concerns, I only accept shipping with a tracking number. - You could message me if you have any questions about this dress. - The item cannot be returned after being sold. I have no responsibility for lost packages and local customs taxes. The shipping service from DHL includes insurance coverage up to 500 EUR. I could not make a refund if the package was lost. However, packages with tracking number is very rarely lost, and I'm happy to provide any helpful information to look for lost packages or apply for the insurance process, so you don't need to worry about package lost. - I accept currency in Euros. If you pay in other currencies, please take care of the conversion rate yourself. - Please pay within 24 hours after receiving the bill. If anything wrong happens or there's a delay, please get in touch with me. - I also offer a holding service for up to 3 months for this dress. However, you need to pay a security deposit of 10% of the price of this dress (and of course, you just need to pay the rest 90% in the next 3 months. But if you decide to give up the dress during the holding, the security deposit will not be returned to you.) I do not accept holding without any guarantee.