- No partial or full refunds. - All items come from a smoke-free, pet-friendly home. I have two cats, so pleased be advised if you have allergies. - Paypal invoices only. - I will send out invoices within 24 hours of the buyer winning a bid or buying a listing. Please respond to these invoices within 3 days, else I will relist the item and leave negative feedback. - If you would like to do a payment plan, please contact me BEFORE you buy the listing. I will not do payment plans after the listing has been won or bought. - If you are an international buyer, please contact me BEFORE you buy the listing for a shipping quote, else I will assume you are willing to pay whatever the price of the shipping amounts to. - I am willing to do trades! Please contact me BEFORE you buy the listing if you would like to do a trade. my ISOs can be found in my seller's profile. - Please let me know ahead of time if you would like to combine shipping for multiple listings, and I will be happy to do so! - I will give a tracking number for every package I send out. I am not responsible for any lost or damaged packages after shipping.