All sales final; I do my best to answer all questions about any items and describe the items in their condition. *** I ALWAYS COMBINE SHIPPING *** , however I may sometimes upgrade to a flat rate box by USPS priority mail as opposed to a basic first class envelope if there are several small items being shipped. Please pay all invoices within 24 hours, I will cancel invoices after 3 days if I had not heard from you at all (a message explaining payment delay would be okay with me). I try to ship as soon as possible but please understand if there is a few day delay! Items come from a SMOKE FREE, PET FREE home.